Shipping Policy

Thank you for shopping with Silky Skin Care.

Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). You will receive a confirmation email once your order has been processed.

Shipping Time
Once shipped, orders typically arrive within 3–7 business days depending on your location.

Shipping Rates
Shipping rates are calculated at checkout. Free shipping may be offered on qualifying orders.

Order Tracking
A tracking number will be provided via email once your order has shipped.

Shipping Delays
Delivery times may vary due to carrier delays, weather conditions, or high demand periods.

Incorrect Shipping

To eliminate additional fees. Please verify correct shipping address. We are not responsible for incorrect shipping address.

Return & Refund Policy

At Silky Skin Care, we strive to provide high-quality products and ensure customer satisfaction.

Returns
Due to the nature of our products, we do not accept returns on opened or used items for hygiene and safety reasons.

Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 3 days of delivery with your order number and a photo of the product. We will review your request and offer a replacement or refund if applicable.

Refunds
Refunds (if approved) will be issued to the original payment method within 5–10 business days.

Exchanges
We currently do not offer exchanges.

Contact Us
For any issues or concerns, please contact us through our Contact page.